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Over the previous few decades, Komatsu has developed to become a international giant due to their strength and expertise within the various fields of logistics, excavating, construction and mining. Using progressive designs and technological superiority, they remain at the forefront of these industries.
Ever since 1945, Komatsu Forklift Co. Ltd has grown tremendously. Using contemporary design methods and superior manufacturing functionality, Komatsu has distinguished themselves through the development of reliable and robust lift trucks that consumers from around the planet have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was established to satisfy the growing need for its products in the North American marketplace. To improve costs and efficiencies, a contemporary plant was developed in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to satisfy the requirements and demands of their clients worldwide while remaining a primary producer and provider of modern forklifts and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s happy customers along with their North American consumers.
After numerous years of establishing and retaining quality customer service bonds with clients, Komatsu Forklift understands that satisfying the needs of the customer is vital. Komatsu starts all new projects and product developments with the customer's input. By welcoming contributions and criticism, they are able to determine client needs and expectations then cultivate revolutionary models and then build to exceed Komatsu Engineering Principles. Assuring consumers that quality is designed from the beginning and continued throughout the production, service and product sales processes, allows Komatsu to end up with a top-quality product from start to finish.
Komatsu engineers are specialized experts in designing forklifts, construction equipment and heavy duty equipment. Their design ingenuity and competence assures that each new piece of equipment will hold up in the toughest environments and have the capacity to withstand the roughest applications. Adherence to meticulous engineering standards allows Komatsu Forklift to meet ISO 9001 standards. Computer aided design and strict internal quality standards all contribute to high-class forklift products. Komatsu Engineering Standards transform the modern and innovative expertise used in advanced mining and construction equipment into world class equipment.
The modern and efficient factory in Covington, Georgia is a full service facility. This state-of-the-art facility starts the manufacturing process with unrefined steel which is then welded, fabricated and primed. Once assembled and painted the forklifts are ready to leave the plant and enter the marketplace. Maintaining quality control through the duration of the production process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as worthy as the individuals who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their dedicated dealer networks who strive to exceed expectations. Specialized in all elements from product sales, service or operating training, or aftermarket support, their diverse association of knowledgeable and capable experts are available. Komatsu Forklift Supplier locations across the country have a Komatsu OEM components on-hand to provide the essential service needed to keep customers’ operations running fluently. Computerized, real-time access with next day transport from their highly automated supply hub is another option. The internet based K-Link system assists dealers with online components management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they know how to serve Nationwide Accounts. A lot of world-class businesses rely on Komatsu forklifts in their day-to-day operations. Nationwide account clients profit from an original relationship with Komatsu that enables them to customize cost-efficient programs in order to raise the customer’s productivity and profits. Komatsu nationwide account clients have access to on-line parts and service support system and a inclusive fleet management program, providing the ability for Komatsu to be their total solution for any lift truck issues.
The resourceful and reliable team members at Komatsu Forklift U.S.A., are committed to providing exceptional customer support no matter if it arrives in the form of instruction, sales, aftermarket support, and longterm maintenance. They want to make certain that the client support offered will help their clients satisfy or exceed their company objectives while establishing strong working relationships in the process. Komatsu strives to identify with each of their customers’ unique methods of doing business and enjoys working together to develop a plan to best insure their ongoing success.
